Refunds & Cancellations
All purchases are non-refundable. If you need to cancel your order, we kindly request at least 48 hours’ notice. Eligible cancellations will receive store credit that may be applied toward a future date. To request a cancellation, please email info@bitesandloverboards.com and our team will assist you. Orders canceled within 24 hours of the scheduled order time are not eligible for rescheduling or store credit.
What services do we offer?
Bites & Lover Boards specializes in elevated charcuterie boards, grazing tables, and full-service catering for events of all sizes. We serve corporate events, weddings, baby showers, brand activations, private gatherings, and more. We also offer seasonal specials and monthly cinnamon roll drops.
How long can I keep my board in the refrigerator?
We recommend serving your charcuterie board the same day for optimal freshness. Storing it in the refrigerator for a few hours is perfectly fine. If you plan to serve it the next day, please let us know we’ll package the crackers separately so they stay crisp while your board remains fresh overnight.
How far in advance should I place my order?
We recommend booking at least 7–14 days in advance for boards and 3–4 weeks in advance for grazing tables and full-service catering. Availability is limited, especially during peak seasons and weekends.
Last-minute orders may be accommodated based on availability and may be subject to a rush fee.
What areas do you serve?
We proudly serve the Chicagoland area and surrounding suburbs. Travel fees may apply for events outside our standard service area.
Can you accommodate dietary restrictions?
Yes. We can accommodate vegetarian and select dietary preferences with advance notice. Please note that we are not a nut-free or allergen-free facility, and cross-contamination may occur.
Do you offer custom or themed boards?
Absolutely! We love creating custom spreads. Whether you’re planning a themed event, brand activation, or special celebration, we can tailor your board or grazing table to match your vision, color palette, or occasion.